Privacy Policy
At Cinch Solutions, we value your privacy and are committed to protecting it. We only collect personal information for specific, clearly defined purposes.
✓ No collection of your audio recordings or personal files
1Data We Collect
License & Contact Information
Email address, license key, purchase date
Technical Data
Operating system version, software version, machine ID for license validation
Anonymous Usage Statistics
Feature usage patterns, error reports (no personal data included)
2What We DON'T Collect
- Your audio recordings
- Personal files or documents
- Browsing history
- Personally identifiable information beyond license details
Your privacy is protected. We only collect what's necessary for license management and software improvement.
3Data Storage & Security
How We Store Your Data
- Encrypted database storage
- Access restricted to authorized personnel only
- Regular security audits
Data Retention
- License data: retained for duration of license + 7 years (legal requirements)
- Usage statistics: anonymized and aggregated
- Support communications: 3 years
4Your Rights
- Access your personal data
- Correct inaccurate data
- Request data deletion (subject to legal requirements)
- Export your data in machine-readable format
Contact support to exercise your rights.
5Updates to This Policy
We may update this policy periodically. Material changes will be notified via email or prominent notice on our website.
Last Updated: November 22, 2025
Privacy Questions?
If you have any questions about our privacy practices, please contact us.
Contact Support